Travel Refund

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noosard
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Re: Travel Refund

Post by noosard » May 21, 2020, 7:45 am

airasia has given me credit for 2 years for my 8 flights of next month
The credit will take up to 2 months to be in my account
They are still sending me updates on changes both seating and times for these flights



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Brian Davis
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Re: Travel Refund

Post by Brian Davis » May 21, 2020, 9:57 am

noosard wrote:
May 21, 2020, 7:45 am
airasia has given me credit for 2 years for my 8 flights of next month
The credit will take up to 2 months to be in my account
They are still sending me updates on changes both seating and times for these flights
Yes, I think I'll get 2 years from Air Asia and the other options. I appreciate they're swamped with enquiries, but it took nearly 2 months for them to respond to my query, after the credit application process had started. Then, because I wasn't the named passenger, they wanted to check that I was the 'paymaster' for the booking. So, I had to send them a mini statement from my bank account. Now, I would have thought they could have checked this themselves from the original booking process, saving some time. I don't suppose it matters if I have to wait another 2 months, if the airline isn't flying? and I'm not planning going anywhere!

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Re: Travel Refund

Post by noosard » May 21, 2020, 10:07 am

I just went to their office at the airport
Online or phone to difficult
The airport seems to open at 9.00 am

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mak
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Re: Travel Refund

Post by mak » July 10, 2020, 5:18 pm

Still no refund from Thai Smile and Lion Air, it's been 4 months. Did get refunds from EVA and United.

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Re: Travel Refund

Post by noosard » July 10, 2020, 5:22 pm

I got travel credits from Air Asia in Dong ???

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Re: Travel Refund

Post by Stantheman » July 10, 2020, 5:48 pm

noosard wrote:
July 10, 2020, 5:22 pm
I got travel credits from Air Asia in Dong ???
Looks like they have an excess of Vietnam currency

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Re: Travel Refund

Post by choi choi » July 10, 2020, 6:18 pm

I had two flights Thai Smile via AIRPAZ agency.Dispite several Emails they fob me off with "Get refund within 45 days" Nowover two months.I tried contact them through "Manage my booking" also other contact sites. All I get now is "Error 404"! They dont want pay out full stop!
I'll never book through an agency again!

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Re: Travel Refund

Post by 747man » July 10, 2020, 9:00 pm

choi choi wrote:
July 10, 2020, 6:18 pm
I had two flights Thai Smile via AIRPAZ agency.Dispite several Emails they fob me off with "Get refund within 45 days" Nowover two months.I tried contact them through "Manage my booking" also other contact sites. All I get now is "Error 404"! They dont want pay out full stop!
I'll never book through an agency again!
Roy, Don't know why YOU Didn't book them Yourself on T'internt....Use www.skyscanner.com In Future Mate...

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Re: Travel Refund

Post by choi choi » July 11, 2020, 10:34 am

But Skyscanner is an agency? Nah dont trust agencies now!

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Re: Travel Refund

Post by choi choi » July 11, 2020, 10:36 am

mak wrote:
July 10, 2020, 5:18 pm
Still no refund from Thai Smile and Lion Air, it's been 4 months. Did get refunds from EVA and United.
You wont hear from them again after 4 months I doubt!..... Cheats!

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Re: Travel Refund

Post by samster » November 20, 2020, 9:32 pm

We had Thai Smile flights booked in April and took the EMD on cancellation. My g/f used her voucher in August and, as the flight was slightly cheaper, she was credited with THB 245.

She now needs a flight Ubon/BKK and I checked online where the cost was THB 1130. As she was going into Ubon, I suggested she drop in at the airport to check cost and book using the EMD. Final cost was actually around THB 600 and the confirmation showed a Covid discount. No idea how it works but, it was a great deal!

Added to that Smile have also confirmed my EMD has validity for 2 years not the original 12 months indicated.

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Re: Travel Refund

Post by Niggly » November 25, 2020, 4:51 pm

Section 75 claim finally processed after 6 months.

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Re: Travel Refund

Post by Udon Map » November 25, 2020, 11:08 pm

Off topic posts removed.

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Re: Travel Refund

Post by jackspratt » November 26, 2020, 8:15 am

I got to use some of my Singapore Airlines "flight credits" for a flight Bangkok - Singapore, which in turn is part of a complex flight to Perth next month.

The use of the credits was a straight forward exercise.

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Re: Travel Refund

Post by Niggly » November 26, 2020, 8:26 am

I’ve still got a Thai Smile Udon to Bangkok refund outstanding. Keep getting holding emails from the agent which is more than I got for the international leg but still not a high fat, low fibre offal tube from the airline

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Re: Travel Refund

Post by Little Italian Udon » November 26, 2020, 8:51 am

3 flights to Japan with air Asia, never got money back after 7 months.
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