Beware of Lazada.

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Khun Paul
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Re: Beware of Lazada.

Post by Khun Paul » July 20, 2020, 3:27 pm

Lazada is great for browsing items you want, it offers many choices and you eventually find what you want.
I take details and then find a shop or business that can get it to me for almost the same price .
The difference being is that you have a tangible place to complain and in person .
Used to use them a lot but now your stories have put me off.



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vincemunday
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Re: Beware of Lazada.

Post by vincemunday » July 20, 2020, 5:44 pm

I've used them hundreds of times and continue to use them problem free, always the first place I go when I need something.
The forest was shrinking daily but the trees kept voting for the axe as its handle was made of wood and they thought it was one of them.

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kopkei
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Re: Beware of Lazada.

Post by kopkei » July 20, 2020, 5:55 pm

if you order under the 7 day easy return you are always safe even when it comes from china , in case of problem you will have to send it back(free) to the lazada warehouse in bangkok were they will check the default and issue a refund , all this normally within 1 week... ;)

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Re: Beware of Lazada.

Post by dragonz » July 31, 2020, 7:57 am

new scam from lazada sellers not exactly extreme just a pain when you try to look for something and do as i do always click 4 stars and up . Now shops are putting up to hundreds of reviews of 5 stars but when you open the shops page you kust see 1 review . They tell lies to get their item to come up on top of lazada page.
As for 7 days easy return if it is from china they return no problem but if from thailand the shop has to agree to the return . I had 1 who sent me the wrong colour towels who refused the return and lazada did nothing the shop said even though wrong colour they were still ok . i ordered white they sent grey.
Photos is an example of 1 item i was looking at with 1857 reviews but on their page 1 review
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kopkei
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Re: Beware of Lazada.

Post by kopkei » July 31, 2020, 8:40 am

did you ask for a dispute or did you simply accepted the return refusal by the shop? ;)

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Re: Beware of Lazada.

Post by choi choi » July 31, 2020, 9:30 am

I ordered an item, and after due date not arrive.
Then out of the blue, sent me email to say product not available.
Full refund!

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tamada
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Re: Beware of Lazada.

Post by tamada » July 31, 2020, 9:59 am

^^^ Regardless of the cost, it's not lazada's fault if someone believes that black light boxes attract and kill mossies.

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mech_401
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Re: Beware of Lazada.

Post by mech_401 » July 31, 2020, 10:44 am

ive had an acct for months & wanted to try it. but
the warnings( there was a published article on scams) really are ruining what was a great idea

dragonz
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Re: Beware of Lazada.

Post by dragonz » August 2, 2020, 7:13 am

kopkei wrote:
July 31, 2020, 8:40 am
did you ask for a dispute or did you simply accepted the return refusal by the shop? ;)
I asked for a dispute but then got to complicated . I ordered 3 towels opened 1 towel pack saw it was grey the started return procedures . Lazada said i could return the 2 i never opened but not the 1 i opened as i may have used it ?Could not tell the colour until i opened it , thai logic.
Could not return 2 as they came together and could not print a return label for 2 only for 3 . Couple of useless chats i gave up

dragonz
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Re: Beware of Lazada.

Post by dragonz » August 2, 2020, 7:19 am

tamada wrote:
July 31, 2020, 9:59 am
^^^ Regardless of the cost, it's not lazada's fault if someone believes that black light boxes attract and kill mossies.
why did you do that ?Off topic , nothing to do with mossies , nothing to do with cost , nothing to do with what lazada believes in . This is to do with shops putting high 5 star reviews to get their product to the top of the page making the reviews useless . These high reviews are on almost every product now and that was just an example but of course you knew that but had to get your barb in for your daily fix

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Re: Beware of Lazada.

Post by dragonz » August 2, 2020, 7:32 am

mech_401 wrote:
July 31, 2020, 10:44 am
ive had an acct for months & wanted to try it. but
the warnings( there was a published article on scams) really are ruining what was a great idea
Its still quite good for shopping . Good prices and delivered quickly but lazada keep shooting themselves in the foot by letting the shops basically tell lies or at least bend the truth to its buyers .
Tell you 7 days easy return but only if the shop lets you . If they are outside thailand you can return straight away no problem this rule only for thai shops.
Tell you free shipping but when you go to but they charge you shipping . They say free shipping but on the shops page it will say you have to spend a certain amount to get free shipping but not on the item you are buying . misleading
now with the review scam when you click to look at items with 5 stars you get hundreds of pages with every item having 5 stars until you look at their page and see most have 1 review of 5 stars which they probably bought themselves

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kopkei
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Re: Beware of Lazada.

Post by kopkei » August 3, 2020, 6:31 am

well i have never had any problems returning and refunding under the 7 days easy return clause , within Thailand or not ,as the 7 days easy return is only mentioned if the shop agrees with these lazada terms there should be no problem returning the items and if the shop refuses this you should go to dispute this and i am sure lazada will fix this as this is part of their rules ....and disputes are solved following these rules , many times the problem is the buyer who do not follow the rules , and of being afraid ordering with them is ridiculous , but than you have people afraid many things , about what you eat,driving on thais road ...enc.., afraid of so many things to forget to live ... :D , i am sure if you order cod and with the 7 days easy return clause not much can go wrong and even when go wrong it will normally be fixed ,enjoy your shopping (and your live) ;)

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