Thaiair online booking problems

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kakariki
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Thaiair online booking problems

Post by kakariki » March 27, 2023, 3:47 pm

Hi, has anyone here from Australia had any problems booking flights online with Thaiair, and paying by Visa. My payment keeps getting rejected, my bank says I'm all ok, it's not them, I've tried different cards, browsers, but still no luck.
I believe I need to book with Thaiairways to use my travel voucher and accrued miles.
Barry
Last edited by kakariki on March 29, 2023, 12:18 pm, edited 1 time in total.



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Stantheman
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Re: Thaiair online booking problems

Post by Stantheman » March 27, 2023, 11:02 pm

To clarify, are you in Australia trying to book or in Thailand. If in Thailand try to use a free VPN and say location is in Australia.

pal52
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Re: Thaiair online booking problems

Post by pal52 » March 28, 2023, 7:35 am

kakariki wrote:
March 27, 2023, 3:47 pm
Hi, has anyone here from Australia had any problems booking flights online with Thaiair, and paying by Visa. My payment keeps getting rejected, my bank says I'm all ok, it's not them, I've tried different cards, browsers, but still no luck.
Barry
I had the same problem with another airline.
I checked their booking conditions and they said flights booked with credit card must be verified by visa.
I had my credit card details stored on my computer so I never got the chance to get a code from my bank sent by sms to verify the transaction.
Deleted the stored credit card details on my computer and had no problem.

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kakariki
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Location: Melb Australia

Re: Thaiair online booking problems

Post by kakariki » March 29, 2023, 12:19 pm

Stantheman wrote:
March 27, 2023, 11:02 pm
To clarify, are you in Australia trying to book or in Thailand. If in Thailand try to use a free VPN and say location is in Australia.
Yes, I'm in Australia.

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