Brian Davis wrote: ↑January 29, 2020, 5:52 pm
Just a heads up. If you're not getting the speed you think you should be, perhaps an upgrade in the modem(is that the correct term?) is required. At least, that's what the TOT helpdesk told me today and showed me a different, larger box to the one I have. Whilst my link has been upgraded to 250 Mb, I'm receiving about 95 download and strangely? about the same for upload. To my understanding, the speed should be greater and the download percentage substantially more than upload, set by TOT I think. New box and technician maybe here tomorrow, so we'll see.
Again, many thanks for your posts. I went to the TOT office and said I was signed up for 100/100 and wanted to upgrade. She said, no problem.....a few strokes on the keyboard and she said how's 150/150 for 490 Baht sound(I was paying 590 for 100/100). She told me to check the speed later in the evening and if I had any problems to call 1100. When I checked last night, the speed was the same 100/100.....so I called 1100 at 9pm. After a few minutes of checking, the tech told me she was referring me for a service call with a technician. 08hundred this morning, the tech calls and says they're on the way. Three guys showed up, installed the new router (the black box with 4 antennae) and checked to be sure all our phones/tvs were in working order.
All free.
A few comments: #1 Don't try this at home with ATT.
#2 These are the kind of threads that make udonmap so useful......living in a foreign country, living in the jungle or not.
Thanks again! Happy camper